Privacy


Cookies Policy

This page has been updated on 13th February 2020 in accordance with new General Data Protection Regulations, released on 3 July 2019.

As the User of my website, www.laviennetearoom.com, there is no need to enter any personal information. However, you IP address (Internet Protocol) may be used to help diagnose problems with the server and to administer the site.

Cookies are small text files that your browser downloads and stores on your device. This anonymous data is stored separately from any personal information you may provide, therefore making it impossible to connect it to any particular person. They are used to improve the website and services. La Vienne Tearoom, Cafe & British Pantry does not use Cookies to store information such as email addresses, telephone numbers or any other personal information you may provide. In most instances, the Cookies used on this website are simply session Cookies that are deleted once you leave the website. They allow the website to recognise your computer when you access the website by recognising your IP address. Cookies are also used to help with tools such as Google Analytics.

If you go to our Facebook account

Facebook pixels are sometimes used to find out what type of visitor comes to the website and who likes my Facebook page. This enables me to create advertising that appeals to my customers and any potential customers. I do not collect any specific personal information about any of my users. Click here to find out more about Facebook cookies. 

If you would like to prevent the placement of cookies on or remove cookies from your device, please access the Settings or Preferences of your browser or contact your browser provider. Please be advised that if you block or remove cookies from your computer, the website may not recognise your computer and you may not have access to all parts of the website.

The Privacy Policy only covers the use of Cookies by La Vienne Tearoom and my website, www.laviennetearoom.com. It does not cover the use of Cookies by any other third party or advertisers. 

You can find out more about Cookies, including how to see what Cookies have been set and how to manage or delete them at www.allaboutcookies.org

Privacy Policy

This website is owned by Lynne White, hereafter “Company”. I am registered as Micro-Enterprise in France and my SIRET number is 87880714800019.

I take User privacy seriously and take reasonable efforts to protect it. I have created this Privacy Policy (hereafter “Policy”) in order to share with you information collection and use practices. AS MORE CLEARLY DEFINED, WE ILL NEVER KNOWINGLY SELL OR ASSIGN YOUR PERSONAL INFORMATION WITHOUT YOUR KNOWLEDGE AND/OR APPROVAL. Please read this Policy carefully before sharing any personally identifiable information described below.

By using or registering, or submitting an inquiry, message or question on our contact form on this webpage, you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing website, and because internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.

This Policy works hand in hand with the Terms and Conditions of use, found elsewhere on this website and takes into account the General Data Protection Regulation, also known as Regulation (EU) 2016/679, which although was adopted in 2016, came into effect on 25 May 2018. This replaces the EU Data Protection Directive (Directive 95/46.EC) of 1995 and the UK Data Protection Act of 1998. Any organisation based in the EEA (EU, Iceland, Liechtenstein and Norway) and processes personal data governed by the GDPR and it is a regulation that defines how organisations collect, store and process data about a data subject…in short, for the purpose of www.laviennetearoom.com and how I use the data you provide me with. 

For the purposes of the GDPR, the Data Controller is Lynne White, 6 Rue Maurice Faurisson, Chabanais 16150.

What personally identifiable information do we collect and how is it used?

When you visit, register, book a table or order services, on www.laviennetearoom.com, or register for WiFi in our tearoom, you may be asked to provide certain information about yourself, including your name, email address, home or business address and perhaps a telephone number. If this information is needed, you will be specifically asked to consent to your information being held, or to receive updates. The information will be held for a maximum of five years, then further consent will be required to continue to hold your information. You can email laviennetearoom@outlook.com at any time to ask to see the information held on you and you can ask to be taken off any list, email or newsletter at any time by emailing the same address. 

If you choose to use WiFi in our tearoom, the company we use is SFR. Any information you give will be subject to their terms and conditions which you can find on their website.   

Photography 

As part of our marketing activities, we may, from time to time, take photographs or video of happy guests enjoying their visit to our tearoom. We will inform you at the time of taking photos or video footage and consent to use those items will be obtained expressly in every case. 

Le Vienne Tearoom will not collect personally identifiable information from users while they use the website, unless they voluntarily provide it to us or authorise us to collect such information. Users may provide other information about themselves, in addition to the mandatory Personal Information (hereafter “Voluntary information”).

La Vienne Tearoom may use or disclose User’s personally identifiable information to:

  1. Operate and manage the Company website
  2. Enable you to participate in interactive features of our service, when you choose to do so
  3. Provide products/services that have been requested by User
  4. Respond to other inquiries or requests by User
  5. Provide User with information about specials, sales or new products or services that we may introduce in the future
  6. Its partners and/or vendors in order to fulfil orders from User
  7. Photography and Video - we will use this information on social media and in our marketing. We will ensure that consent is obtained expressly. 


In order to provide the best services to User, we may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with a valid legal process, such as a search warrant, subpoena or court order, or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will NEVER sell User information to any third party, without consent.

We may also use such voluntary information for marketing and advertising, but ONLY with the express permission of the User. The User can ‘opt-out’ of this by contacting us by email at laviennetearoom@outlook.com or by completing the contact form on the website.

We may, from time to time, send or post surveys or requests for User Feedback in order to help us make our website and services better. Any responses we receive from Users will be used only to evaluate our website and services and not personally identifiable information from respondents will be shared with anyone, except that information provided in the Feedback/Comments areas, which may be used for advertising/marketing purposes – again this information will NEVER be used without the User’s express permission.

We may, from time to time, send notices about special offers or promotions. If User signs up to participate in any of these, we will collect User’s email address. If you are chosen for a promotion, or as a winner in a contest, you give us permission to use your name, image and other information about you, for marketing purposes.

What non-personally identifiable information does Company collect and how is it used?

Company collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual. 

Company may use and disclose non-personally identifiable information for any number of reasons, including but not limited to, working with business partners and improving our website and services.

Section Titles

The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

Contact

This website includes a contact form, which requires your name and contact details to be submitted. This information is requested so that I can contact you in response to your inquiry/comment. I will NEVER pass this information to third party organisations. 

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to Lynne White on either the contact form on this website or by email to laviennetearoom@outlook.com. 

What is the effective date of this Privacy Policy?

This Privacy Policy was last updated and became effective on 13th February 2020.